Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
Tag Archives: Labour
Public service shrinks by nearly 10,000, with tax, immigration hit the hardest
OTTAWA - The federal public service shed almost 10,000 people last year, with the Canada Revenue Agency and Immigration, Refugees and Citizenship Canada losing the most employees. The last time the pu...
Jun 13, 2025
Federal union restarting contract talks for more than 120,000 public servants
OTTAWA - Two years ago, more than 120,000 federal public servants went on strike after negotiations broke down. Now, the union representing those workers is going back to the bargaining table with the...
Jun 12, 2025
First mediation session to begin Monday in Montreal public transit strike
MONTREAL - The first mediation session between Montreal's public transit authority and its striking maintenance workers is scheduled to begin on Monday. About 2,400 maintenance workers have been on st...
Jun 12, 2025
Ottawa puts latest Canada Post offer up for a vote by union members
OTTAWA - The federal government is asking unionized Canada Post employees to vote directly on the latest offers from the postal service - a rare intervention in labour negotiations that one expert sai...
Jun 12, 2025
Montreal transit strike leads to extra traffic on some bike paths
MONTREAL - The head of a cycling advocacy group says Montreal's public transit strike has spurred record numbers on the city's bike paths. Jean-Franois Rheault, CEO of Vlo Qubec, says devices installe...
Jun 11, 2025
Quebec names mediator as Montreal public transit strike in third day
MONTREAL - Quebec's labour minister says he has named a mediator in a labour dispute between Montreal's public transit authority and its maintenance workers that has limited bus and metro service acro...
Jun 11, 2025
Ottawa moves to prop up youth employment in a rough summer jobs market
OTTAWA - The federal government is moving to shore up a historically weak summer job market for students - even as one economist argues tough employment prospects for young people suggest broader soft...
Jun 11, 2025
Labour minister urges mediation to help settle Montreal transit mechanics strike
MONTREAL - Quebec's labour minister is calling for mediation in a strike involving Montreal's public transit maintenance workers that's crippling the network. Jean Boulet said Tuesday on social media ...
Jun 10, 2025
Canada Post rejects union terms for arbitration as both sides enter bitter stalemate
MONTREAL - A government push to steer Canada Post and the union representing 55,000 mail workers toward common ground hit a big pothole Monday. As an increasingly acrimonious impasse drags on, Canada ...
Jun 09, 2025
Montreal bus and subway services disrupted as transit maintenance workers strike
MONTREAL - Montreal's transit maintenance workers have started a nine-day strike that is causing widespread disruption in the city's network and causing headaches for public transit users. The 2,400 w...
Jun 09, 2025
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Sarah Mills: Carney's portfolio reveals transparency hypocrisy
The revelation of Mark Carney's investments portfolio, until now hidden in a blind trust, only shows this should have co...
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TODAY ON EVAN BRAY
The Evan Bray Show - Wednesday, July 16
Federal Public Safety Minister Gary Anandasangaree joins Evan to talk firearms and Saskatchewan safety. Plus, live from ...
