Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
Republican Rob Bresnahan won election to a U.S. House seat representing Pennsylvania on Thursday, defeating Democratic Rep. Matt Cartwright. Republicans have long sought to unseat Cartwright in this Scranton-based seat that Republican Donald Trump carried in the 2020 presidential election. Bresnahan is a first-time candidate and the CEO of an electrical contracting company founded by his grandfather. Cartwright has represented the district for six terms. The Associated Press declared Bresnahan the winner at 1:46 p.m. EST.
The Associated Press
