Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
The inter-provincial library system has returned, just weeks before the Saskatchewan Transportation Company (STC) is set to stop shipping freight.
The program allows library users to access book across the province.
It was STC that transported those books, but with the bus company being scrapped in the provincial budget, the Ministry of Central Services had to explore other options.
The government confirmed Purolator will be the service provider on an interim basis – good news for readers who rely on the service.
“We have no reason to believe that there would be any different service,” Jeff Barber with Regina Public Library said. “Nothing has been conveyed to us that there is going to be a different level of service.”
The one-province, one-library system was eliminated until the government announced it would restore all library funding cuts for 2017.
