Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
8:30 – U.S. immigration lawyer Len Saunders joined the show back in March to warn that the legalization of cannabis could create significant issues at the Canada-US border. Now, with legalization less than a week away, he says the situation hasn’t improved. In fact, it’s getting worse. He joins John now to explain the issues marijuana users and those who work in the industry could face when crossing the border.
LIVE: Len Saunders, US immigration lawyer in Blaine, Washington.
9:00 – Bug’s Day… The Hour of Rage!
10:00 – The province of Saskatchewan is looking for a new Saskatchewanderer. The unique program helps showcase the province and promote its hidden gems through social media. This year’s Saskatchewanderer Kevin Dunn joins the show to discuss his experiences with the program and what advice he’d give to next year’s wanderer.
LIVE: Kevin Dunn, Saskatchewanderer.
11:00 – Well-known Saudi journalist Jamal Khashoggi, a reformer and critic of the government, vanished earlier this month after entering the Saudi consulate in Istanbul. Since then, disturbing rumors are saying he may have been tortured and murdered, though reports remain unconfirmed. Jeremy Wildeman, a research associate at the University of Bath, met Khashoggi and even had breakfast with him just two days before he vanished. He joins John now to discuss the mysterious and disturbing case.
LIVE: Jeremy Wildeman, research associate, university of Bath.
11:30 – Yesterday we asked why young people seem to be staying married while older generations have high divorce rates, so today we thought we’d ask our listeners what it takes to keep a marriage together. Have you been married a long time (or many times)? What’s the secret to a long and happy married life?
12:00 – Kendal Netmaker came from humble beginnings on the Sweetgrass First Nation to become one of Saskatchewan’s best-known entrepreneurs. The founder of Neechie Gear and motivational speaker is launching his new book “Driven to Succeed: From Poverty to Podium” tonight at McNally Robinson Booksellers in Saskatoon. He joins John now to discuss the lessons he’s learned along the way and the message of his new book.
LIVE: Kendal Netmaker, entrepreneur and author of “Driven to Succeed: From Poverty to Podium” (Made for Success Publishing).
