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A look into the actions of several security guards who were involved in a Dec. 11 incident at Victoria Hospital has found fault with their actions.
“The review determined that the actions taken by the contracted security officers involved did not meet SHA standards or align with our values and philosophy of care,” said the SHA in an emailed statement on Dec. 19.
The guards worked for a contracted security company, which has now been told that they are not allowed to work at any SHA facility, including Victoria Hospital.
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“The SHA is working closely with our security provider to ensure adherence to SHA’s operational standards and philosophy of patient-centred care,” said the SHA.
A video was shared on local social media of an Indigenous man being taken from the hospital in a wheelchair. A second video shared by the same person showed the man lying in the snow at Victoria Square, not far from the hospital, in extremely cold temperatures.
Police were called and began investigating, and determined the man, who was intoxicated, had been causing a disturbance inside the emergency room before he was removed.
Witnesses said the man was being disruptive and abusive in the emergency room, and security members eventually stepped in.
The Prince Albert Grand Council (PAGC) and Federation of Sovereign Indigenous Nations (FSIN) called for investigations into the incident.
The SHA said they are committed to the spirit of reconciliation and have met with PAGC to discuss their concerns. Their contractors are expected to be culturally responsive just like their staff.
“This includes a clear commitment to patient and family centred care, culturally safe and responsive care, and to addressing and opposing racism in all its forms, including Indigenous specific racism,” it said.
A meeting has already happened between the SHA and representatives from PAGC, and their concerns will be part of the SHA response.
An Indigenous patient liaison will be placed within the emergency department at the hospital and better connections will be made with community-based organizations to provide better help to those who need other types of care than the hospital can provide.
The man was picked up by Mobile Crisis and taken elsewhere for help. The YWCA, which provides shelter services to specific groups, pointed out that having a Complex Needs Facility open would have been one solution. Such a facility is planned but will not open until this spring.
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