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A woman whose laptop was destroyed after it was deemed suspicious by airport security in Regina will be reimbursed.
Tracey Britton was set to fly out to Peru for her father’s wedding, but something when wrong when her laptop went through the scanner.
“It had scanned for organic matter plus there was a piece inside that looked like a detonator is right away they went into their procedures,” she recalled.
Britton was detained for six hours while her laptop was looked at and then destroyed.
More than three months later, the Regina woman received a cheque for $660 from the Canadian Air Transport Security Agency (CATSA).
“They came through for me and I’m glad they did,” Britton said, adding she wasn’t sure if the claim would go through due to CATSA following proper protocols.
“It almost sounded like they weren’t going to do it but thanks to a good claim representative I got what I needed.”
About six weeks ago, while waiting to find out about the status of her claim, Britton received a donated laptop from a Calgary company.
“It’s an older model, like refurbished, not quite the same as I had, but it’s been serving its purpose,” she said.
“Now that I’ve gotten the reimbursement from CATSA, I will be going out and getting an up-to-date laptop.”
Britton had also requested an apology, but one has not been issued to her.
