Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
Police are combing the area around the Saskatchewan Penitentiary in Prince Albert after guards noticed they were one inmate short on the Monday’s evening count.
Staff discovered 23-year-old Hector Thomas Bird was missing during a head count in the prison’s minimum-security unit.
Bird is serving a three-year sentence for sexual assault, sexual interference and failing to comply with a probation order.
He is described as five-feet seven-inches tall and 117 pounds, with a medium complexion, brown eyes and black hair
